Refund Policy

Mallorca Makers Event Refund Policy

Last updated: 23/02/2025

1. Scope of the policy
This policy applies to the purchase of tickets for events organised by Mallorca Makers.

2. Cancellation due to force majeure
If an event is cancelled due to force majeure, Mallorca Makers undertakes to reschedule the event. The new date will be communicated to all attendees in due course.

3. Refund if rescheduling is not possible
If, for exceptional reasons, the event cannot be rescheduled, a partial or full refund of the amount paid will be made.
The amount and method of the refund will be subject to the assessment and internal criteria of the organising team.

4. How to request a refund
To start the refund process, attendees must contact our team at hello@mallorcamakers.com, providing their ticket number and purchase details.
The team will assess each case and contact the applicant to explain the procedure to follow.

5. Timescales and methods
Refunds will be made using the same payment method used for the purchase, once the request is approved. The estimated time to complete the refund process is a maximum of 30 working days, subject to final verification and assessment by the organising team.

By purchasing a ticket for our events, you accept the terms of this refund policy. For any further questions, please do not hesitate to contact us.